Instagram automation for beauty and skincare brands

Beauty DMs need careful answers: which shade, is it for oily skin, what is in it. ChatConvert answers from your product pages and your FAQ, and leaves anything about allergies or reactions to a person.

Words your buyers type: price, shade, ingredients, skin, kitna, cod.

The questions your buyers ask, and what they get back

• Price? The product from the reel, with its price and a link to buy.
• Oily skin ke liye? Matching products from your catalogue, by the words in their names and keywords.
• Ingredients? The ingredient list, from an answer you add or, with AI on, from the product page.
• Shade for wheatish skin? Your shade guide, with the shades it recommends as cards.
• Will it react on sensitive skin? Not answered by the bot: the chat is flagged for a person on your team.

Starter templates for beauty

Comment to DM: send the product (Pro)

Starts on: price, details, link, pp. The product from that reel, with its price.

Product finder (Pro)

Starts on: show me, suggest, under 999. Matching products in a carousel.

Talk to a person (Pro)

Starts on: talk to someone, plus words you add like allergy. A short reply and the chat flagged for a person.

An example chat

1. Customer: matte lipstick under 999?
2. Product cards: Velvet Matte Rose (₹749), Velvet Matte Brick (₹749)
3. velvet.beauty: Two shades under ₹999. Tap one to see it on the site.
4. Customer: i have sensitive skin, will it react?
5. velvet.beauty: Let me get the team to help with that. Someone will reply here soon.
6. (Flagged for your team)

Questions

Other niches

• Fashion
• Watches
• Jewellery
• Home decor
• Food and bakery
• Fitness
• Coaching
• Real estate
• Electronics
• Wellness
• Events