Instagram automation for wellness brands

Wellness DMs mix product questions with personal ones. ChatConvert answers how to use a product and what it costs, sends your booking link for consultations, and leaves anything personal to a person on your team.

Words your buyers type: price, consultation, how to use, book, details, kitna.

The questions your buyers ask, and what they get back

Price? The product from the post, with its price and a link.
How to use? Your usage instructions, from your page or an answer you add.
Consultation? Your booking link, or a request for their number.
Is it safe during pregnancy? Not answered by the bot: the chat goes to a person on your team.
Ingredients? Your ingredient list, from the facts you add.

Starter templates for wellness

Bookings and appointments (Pro)

Starts on: consultation, book, appointment, slot. Your booking link, or a callback request.

Answers from your website (Pro)

Starts on: usage, ingredients and delivery questions. The answer from your pages.

One gentle follow-up (Pro)

Starts on: goes quiet after seeing products. One gentle nudge, inside 24 hours.

An example chat

Customer: how to use the night oil?
still.botanicals: Warm 3 to 4 drops between your palms and press onto clean skin before bed. [Read more]
Customer: can i book a consultation?
still.botanicals: Of course. Pick a time that suits you. [Book a consultation]

Questions

Can it answer health questions?

Only from what your pages say. When nothing on file answers it, the customer gets an honest reply rather than a guess.

Does it send reminders?

One follow-up when someone goes quiet after seeing products, inside Instagram's 24-hour window. Never a series.

Is there a free plan?

Yes. Free keeps one instant reply to DMs and one comment reply, worded your way, with up to 100 automated messages a day. The templates marked Pro come with Pro.

Do I need a developer?

No. Connect Instagram, switch on the templates for your niche and change the words. The builder works by dragging blocks.