Instagram automation for bakeries and food brands

Bakery DMs come in a rush before every weekend: the menu, do you deliver to my area, is it eggless, can I order a custom cake for Sunday. ChatConvert sends your menu, answers delivery questions and takes custom orders to your team.

Words your buyers type: menu, custom, eggless, delivery, order, price.

The questions your buyers ask, and what they get back

Menu? Your menu link as a button, then your bestsellers as cards.
Deliver to Andheri? Your delivery areas, from your website or an answer you add.
Eggless available? Your eggless options, as matching products or an answer.
Custom cake for Sunday? Asks for their number and flags the order for your team.
Same day delivery? Your same-day policy, word for word.

Starter templates for food and bakery

Catalogue or menu (Pro)

Starts on: menu, catalogue, price list. Your menu link as a button, then your bestsellers.

Callback requests (Pro)

Starts on: custom order, bulk, call me. Collects a phone number and flags the order.

Answers from your website (Pro)

Starts on: delivery, eggless and timing questions. The answer from your pages.

An example chat

Customer: menu?
crumb.bakehouse: Here is our menu. A few favourites are below. [Open menu]
Product cards: Belgian Chocolate Cake (₹899), Eggless Red Velvet (₹949)
Customer: custom cake for sunday possible?
crumb.bakehouse: Yes, the team takes custom orders. What is the best number to reach you on?

Questions

Can it take orders by itself?

It collects what your team needs, like a phone number, and flags the chat. Your team confirms the order, so nothing is promised the kitchen cannot make.

Our menu changes often.

Keep the menu link current, or add products by hand with photos. Hide anything that is off the menu and it stops appearing in replies.

Is there a free plan?

Yes. Free keeps one instant reply to DMs and one comment reply, worded your way, with up to 100 automated messages a day. The templates marked Pro come with Pro.

Do I need a developer?

No. Connect Instagram, switch on the templates for your niche and change the words. The builder works by dragging blocks.