Instagram auto reply that answers the actual question.

A thank-you message is a start. ChatConvert goes further and answers the question itself: the price of the product they named, or how long delivery takes.

How a DM gets answered

Answers the question. Then gets out of the way.

  1. They write the way people write. "hi", then the question a second later. ChatConvert waits a moment and answers both at once.
  2. Products inside their budget. It searches your catalogue for kurta sets under ₹2,000 and sends them as cards, with your prices and links.
  3. Answers from your own pages. "kab tak" is a delivery question. The answer is the paragraph from your shipping page, with a link to read more.
  4. One gentle follow-up. If they go quiet, one nudge, timed inside Instagram's 24-hour window. Never a stream of reminders.
  1. Customer: hi
  2. Customer: kurta sets under 2000?
  3. (Two messages, one answer)
  4. Product cards: Indigo Kurta Set (₹1,899), Rose Cotton Set (₹1,699)
  5. kora.studio: Here are two under ₹2,000. Tap one to see it on the site.
  6. Customer: delivery kab tak?
  7. kora.studio: Orders ship within 2 days and reach most cities in 4 to 7 working days. [Read more]
  8. (4 hours later, inside the 24-hour window)
  9. kora.studio: Still thinking about the Indigo Kurta Set? Happy to help with sizes.

What it does

Answers come from your pages (Pro)

Delivery, returns, COD, warranty and sizing questions are answered with the text from your own website, with a link to read more. Anything not on file gets an honest reply instead of a guess, and the question shows up in your daily report so you add the answer once.

Search that understands budgets (Pro)

"Earrings under 1500" brings back earrings under ₹1,500 from your catalogue. When nothing matches, it says so and shows a few products instead.

At 2 am too

Night or Sunday, a DM gets its answer while the person is still on the app.

You stay in charge

Any message from your team pauses automation for that chat, so a bot never talks over a person.

Set it up

  1. Connect Instagram.
  2. Switch on the instant reply, or the price and FAQ templates for your niche.
  3. Add the answers your website does not have, then switch it on.

Questions

Can the auto reply understand Hindi?

It understands common Hindi and Hinglish words such as kitna, daam and kab tak, so the right answer goes out. With AI switched on, the reply is written in the language the customer used.

Will it reply to every message, even "ok"?

No. "Thanks", "ok" and a lone emoji get no reply, and the same automation does not repeat itself when someone sends the same words twice in a row.

What does the Free plan include?

One instant reply to DMs, worded your way and sent at most once every 12 hours per person, plus one comment reply. Up to 100 automated messages a day.

Is this allowed by Instagram?

Yes. ChatConvert uses Meta's official Instagram messaging API and only replies to people who messaged you first, inside the 24-hour window.

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