Comment to DM, sent while they are still scrolling.

Someone comments "price" or "link" on your reel. In seconds they get a public reply under the comment and a DM with the link they asked for, or the product and its price.

From comment to order

One comment. One sale. Nobody on your team typed a word.

  1. Someone comments on your post. They type "price" under a reel. Within seconds there is a public reply, so everyone scrolling sees you answer.
  2. A DM lands in their inbox. Instagram allows one private message per comment, so it opens with a button. One tap and the chat is open.
  3. The product, with its price. The card is the product from that post, with the price from your website and a link to buy.
  4. Questions answered in their words. Hinglish, a slipped letter, a few messages in a row. They are read together and answered from your own policy pages.
  5. Your team meets only serious buyers. Asking about cash on delivery after seeing the price marks a real buyer, so that chat is flagged. Everyone who was only curious got their answer and needed nobody.
  1. priya.s comments: "price?"
  2. Public reply: "Sent you a DM with the details."
  3. kora.jewels: Hi Priya! Thanks for the comment. Tap below and I'll send you the details here. [Show me]
  4. Customer: Show me
  5. Product cards: Aurora Diamond Ring (₹24,999), Luna Silver Hoops (₹1,899)
  6. kora.jewels: That's the one from the post. Anything else you'd like to know? (quick replies: Delivery, Returns, Talk to us)
  7. Customer: cod available hai?
  8. kora.jewels: Yes, cash on delivery is available on orders up to ₹30,000.
  9. (Serious buyer: your team is told)

What it does

Keywords the way people type them

Add as many trigger words as you like: price, link, details, kitna, pp. A slipped letter in a longer word still matches, so "prise" counts as price.

A public reply that reads like a person

Write two or three public replies and one is picked for each comment, so the thread under your post does not look automated.

Inside Instagram's rules

Instagram allows one private message per comment, so the DM opens with a button. One tap opens the chat, and the rest of the flow follows.

The product from that post (Pro)

Link a post to its product, or let ChatConvert match it from the caption. The card shows the price from your website and a link to buy.

Set it up

  1. Connect your Instagram with Instagram's own login.
  2. Pick the comment template, or build your own: the keywords, the posts, the first message.
  3. Write two or three public replies, try it with a second account in test mode, then switch it on.

Questions

Will my followers know it is automated?

Public replies rotate and the DM uses their first name, so it reads naturally. Buyers who are serious can tap Talk to us to reach your team. Everyone else gets their answer without anyone typing.

Does it work on old posts?

Yes. It works on every post and reel on your account, old and boosted ones included, or only on the posts you pick.

What if someone comments twice?

They get one DM per post. A second comment on the same post does not send a second DM.

Is comment to DM on the Free plan?

Yes. Free includes one comment automation with one message, link buttons included, and up to 100 automated messages a day. Product cards after the tap come with Pro.

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