One inbox for every DM, comment and story reply.

The templated side of ChatConvert (Free and Pro), the part you set up and run yourself. Want it built for you instead? See how bespoke works.

It reads your website

Add your website and ChatConvert pulls in your products, prices and pages. Or add products yourself, with photos, a video and the words people use for them. They show up in DMs as cards people can tap.

A builder made of blocks

Pick the keywords that start it, then drag in a message, a product carousel, a question or a condition. If you can make a list, you can build a flow.

Comments become conversations

Someone comments 'price' on a reel. They get a public reply and a DM with that product a few seconds later.

Templates for your niche

Pick fashion, watches, beauty or another niche and start from flows written for it. Change any word you like.

Follow-ups that play by the rules

A gentle nudge when someone goes quiet, sent inside Instagram's 24-hour window, the way Instagram's rules ask.

One inbox, with a pause button

Every chat in one place, with the serious buyers marked so your team knows exactly who needs them. When someone on your team does reply, automation steps back for that customer.

AI that knows when to stop

Optional. It answers typed questions from your own facts and can pick the products to show. When the answer is not in your facts, it says so instead of guessing, and the question is noted so you add the answer once.

Analytics that count clicks

See which reels start conversations, which products get tapped and who is close to buying. Message counts alone tell you very little.

Reads messages the way people write them

Hinglish, a slipped letter, three messages in a row, a typed "yes" instead of a tap. Each is read for what it means, and for what buyers in your niche ask, and one answer goes out.

Voice notes in your own voice

Record a note once in the dashboard and label what it is for. Send it in any flow, on its own trigger words, or with one tap from the inbox.

A daily report in your inbox

Once a day, at the hour you pick: messages answered, new leads and their numbers, link taps and the questions nobody answered. Free gets the headline numbers.

How it works

  1. Create your account. Your workspace is created the moment you sign up. No long forms and no sales call to sit through.
  2. Connect Instagram. One button, through Meta's own login. We never see or store your Instagram password.
  3. Add your website. We read your products and pages, so every reply is about what you actually sell.
  4. Switch on a template. Start from your niche, adjust it in the builder and go live the same day.